Customer Service Team
- Total activity 699
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 4
- Subscriptions 346
Articles
Recent activity by Customer Service Team-
I have an EvoFeed Automatic that I purchased after 2021. How do I adjust the throwing distance using the buttons on the display screen?
On models manufactured after 2021, the EvoFeed Automatic throwing distance can be adjusted using the buttons on the display located on the front of the feeder. Use this instruction manual for advic...
-
I want to set a lower feeding sequence on the EvoFeed Automatic than the pre-sets, can I do this?
You cannot adjust the feeding sequence or throwing distances below the minimum settings. Adapting or modifying the feeder will void the warranty.
-
Can I install a Cetus Sieve and a K+Advanced filter on a pump fed system?
No, the Cetus Sieve will need to be gravity fed to install before a K+Advanced filter.
-
Does the Cetus Sieve need to be installed above the water level?
If the Cetus Sieve is installed on a gravity fed system it will need to be level with the surface of the pond (please refer to the manual). If the Cetus Sieve is installed on a pump-fed system it w...
-
What kind of filter is works best with the Cetus Sieve?
The Cetus Sieve is suitable for use with both pressurised filters such as the K+Advanced Filter, and non-pressurised filters such as the Nexus, the Cetus Sieve can be used with most brands of filte...
-
Can the Cetus Sieve be used as a stand alone filter
No, The Cetus sieve I a mechanical filter only, it has no biological filtration.
-
Why do you need balance pipe for a Cetus Sieve?
If the Cetus Sieve is installed on a system with a biological filter such as a Nexus, the balance pipe ensures that neither the Cetus or biological filter do not overflow.
-
Can the Cetus Sieve be used on both pump and gravity fed systems?
Yes, the Cetus can be used on both gravity and pump fed systems. You simply swap the rubber boots around on the inlet/outlet.
-
Why do I need two pumps for a Cetus Sieve?
If the Cetus Sieve is installed on a system with a biological filter such as a Nexus, you will need two pumps to install the Cetus Sieve as recommended, this ensure the optimal performance of both ...
-
How are the levels set inside the Eazypod to allow for cleaning?
There is a standpipe installed with a slot that set the level, therefore no valves are required. And when the pump is switched off, there is sufficient water in the filter to allow for cleaning.