Customer Service Team
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Should the Detox Dechlorinator be flushed before use?
Yes, run the unit until the water is clear and free of dust and carbon particles.
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How should a Detox Dechlorinator be installed?
For best performance install the Detox unit vertically to ensure that all the water is evenly distributed. The units can also be installed horizontally but it won't be as effective.
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What size pump do I need for an EazyPod?
EazyPods are suitable for ponds up 10,000 litres, and we recommend that a pond is turned over once every two hours. A 5000lph pump (like a EA Varipump 10000 click here,) would be perfect.
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What is EazyPod Automatic?
EazyPod Automatic is an EazyPod which can automatically clean its own media. Available with or without UVC, EazyPod Automatic has a control box which can be set by the user to clean itself on a tim...
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Is EazyPod a complete filtration system? Will I need anything else?
EazyPod is a complete mechanical and biological filter, trapping debris and breaking down biological waste from fish. A basic EazyPod on its own is not supplied with a pump (to pump water to it fro...
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What is Nexus Automatic?
The Automatic is a separate system which can be fitted to Nexus filters, to enable automatic cleaning. By combining timers and automatic valves, Nexus can be converted and set to clean itself, as l...
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How do I identify the spare part I need for my Nexus?
To ascertain what spare part you need for your Nexus please press read more and then click the thumbnail to open the PDF document and visualise the correct parts there are links provided on the pdf...
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How much media does NexusPlus have/need?
The Nexus 220+ comes with 18 litres of K1 Micro in the Eazy (inner chamber,) and 50 litres of K+Media in the outer chamber. The Nexus 320+ comes with 20 litres of K1 Micro in the Eazy (inner chambe...
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Is The Complete Liquid Plant Food safe for invertebrates?
Yes, it is safe to use with all invertebrates including snails and freshwater shrimp
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How do I work out how much media I will need for my aquarium?
In a moving bed chamber - You would want no more than 25% of the chamber to be filled with K1 as this allows enough water to help it to be fluidised properly.