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Recent activity by Customer Service Team-
How do I use single unions for pressure pipe on an evoUV?
Learn how to use single unions for pressure pipe on an evoUV.
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How do I adjust the Double Union Ball Valve?
If you're finding it difficult to turn the valve during maintenance, you can use the video below to learn how to adjust it.
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How long will it take to see results after using Pure?
The bacteria is working from the moment it is put into the pond. It will quickly start to find a food source that can sustain massive, exponential growth in the bacterial count. It is likely to be ...
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Will Pure help with Nitrate?
The Pond Bomb is not suitable for problems with Nitrate. The best solution for Nitrate is regular water changes.
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When should I clean my filter after using Pure+ Filter Start Gel?
If you have a brand new filter you can leave it for the first few weeks, as with any new filter, to allow the gel to coat the surface of the filter media and circulate around the pond.If it's an ex...
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Will I need to remove the sludge before adding Pure to my pond?
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My ammonia and nitrite levels are high, will Pure Pond work in winter?
Unless your pond is heated, the pond bombs will be less effective in cold water temperatures. The nitrogen cycle will also be slower as the bacteria levels in the pond are very low at this time of ...
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Can I use Pure Products in a pond that has been salted?
Yes, it is okay to use pure products in a salted pond.
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How often should I dose my pond with Pure Pond Bomb?
A Pure Pond Bomb should be used as and when required to rapidly address biological and clarity issues. You cannot overdose the pond with Pure Pond Bomb, and you could continue to use Pure Pond Bomb...
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How often should I dose my pond with Pure Pond?
To maintain a biological equilibrium in the pond, we recommend dosing with Pure Pond balls once a month. This will also help to maintain clear water. For best results use when the water temperature...