Customer Service Team
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Recent activity by Customer Service Team-
Can my fish eat it PURE Aquarium?
Yes it is possible for a large fish to eat Pure. It is only gel and friendly bacteria, but it should be discouraged. For any fish that is large enough to ingest Pure Aquarium, either in its hydrate...
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Where do I place PURE Aquarium balls?
Ideally, place Pure Aquarium inside the filter, in an area that will contain it. You may need to use a filter bag to keep it in one place. Areas of water flow are best, and if you have to, you can ...
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I’ve added Pure Aquarium to my system and nothing has happened?
As soon as Pure Aquarium is placed into an aquarium with fish, and dechlorinated water of the correct temperature, something will happen. Bacteria will leave the ball in their millions and seed the...
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What are the specifications for K Plus Media?
K+Media is designed and manufactured by Evolution Aqua. This advanced media, with its innovative design and class leading surface area provides enhanced biological and mechanical filtration. As Evo...
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The air output has dropped on my airpump, why?
The diaphragm may need replacing, we recommended these are replaced annually. View diaphragm kits
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I have replaced the diaphragm kit but my Airpump still does not work?
All the parts in the air pump can be replaced, if you have replaced the diaphragm kit and you pump still does not work it may be the electro-magnet. View electro-magnets
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What are the Airpump Curves?
To identify the Airpump curves, please click from one of the below options: Airpump 70 Curves Airpump 75 Curves Airpump 95 Curves Airpump 130 Curves Airpump 150 Curves
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What are the dimensions of Airpumps?
To identify the size of Airpumps, please click from one of the below options: Airpump 70 Dimensions Airpump 75 Dimensions Airpump 95 Dimensions Airpump 130 Dimensions Airpump 150 Dimensions
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Can the airpumps be used outside?
The airpumps are weather proof and can be used outside, they are not waterproof so do not situate in a position where they are likely to be flooded.
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What is the internal thread of the outlet on an Airpump 75?
The internal thread on the Airpump 75 outlet is M16.